Cyclone-resilient roof upgrades

Roof Replacement & Government Grant Support

The Queensland Government’s Household Resilience Program may help eligible Townsville homeowners fund approved cyclone-resilience upgrades. Check your government eligibility first; once confirmed, our roofing team can inspect your roof and prepare a replacement quote for the next stage.

  • Free roof inspections
  • Fully licensed & insured
  • Townsville roofing team
Phase 4 applications open
Up to $15,000Maximum potential grant for eligible approved upgrades
2 stagesGovernment eligibility first, then quotes and works assessment
Limited fundingInitial eligibility does not guarantee final approval or funding
A quick starting check

Could Your Home Be Worth Checking?

Only the Queensland Government determines eligibility. These program basics can help you decide whether to use the official checker.

Check the current terms

Income limits, evidence, approved works and funding availability can change. Verify them before making a financial commitment.

  • You own the home as an individualThe homeowner must be an individual owner of a free-standing detached house—not a legal entity, strata unit or community-title apartment.
  • The home is in an eligible cyclone areaThe property must be within an eligible part of Cyclone Region C. Use the official address and eligibility checks.
  • The home was built before 1984Current program information links eligible resilience works to homes constructed before 1984.
  • Your household meets the income criteriaGovernment household-income limits and evidence rules apply. Use the current official criteria.
  • You have not received earlier-phase fundingPrevious Household Resilience Program recipients are not eligible for Phase 4.
What “up to” really means

Government Assistance—Not a Free Roof

The current Phase 4 application states that eligible homeowners can apply for a Queensland Government grant of up to $15,000 towards approved building upgrades.

Maximum potential grant$15,000

This is not an entitlement, fixed rebate or promised payment. Your approved amount may be lower, and limited program funding can be exhausted.

  • Eligibility and grant approval are separate decisionsInitial eligibility advice does not ensure that the proposed works will receive approval or that funding will remain available.
  • Only approved resilience works are consideredRoof replacement is listed as an eligible improvement option, but the property, scope and application must satisfy current program requirements.
  • A homeowner contribution may remainPlan for costs above the approved grant, excluded items and any authorised variations discovered during properly scoped work.
  • Insurance-funded works are treated separatelyProgram funding cannot be used with an insurance claim for the same works. It applies only to eligible improvement work not covered by an insurance claim.
Government first, contractor second

Follow the Grant Process in the Right Order

We can assess and quote roofing work, but we do not decide eligibility, reserve government funding or approve an application.

Check current terms

Read the official eligibility, income, property and approved-work requirements before planning around a grant.

Complete Stage 1

Apply to the Queensland Government with the requested evidence and wait for written eligibility advice.

Arrange the quote stage

If invited to proceed, organise the inspections and compliant quote information required for Stage 2.

Wait for approval

Do not assume eligibility advice equals funding approval. Follow the government’s written instructions before signing or starting work.

Official program information

Check the Queensland Government Household Resilience Program and its current eligibility pages. Program enquiries: (07) 3007 4485, option 1 or [email protected].

Stage 1 Eligibility Confirmed?

Tell us your suburb, approximate build year, existing roof type and the information requested for your quote stage.

Request a Roof Inspection
Inspect before deciding

Does the Roof Need Replacement?

A grant-focused enquiry should not predetermine the roofing solution. Repair, restoration and replacement address different conditions, and only an inspection can establish a sensible scope.

  • Widespread deteriorationExtensive corrosion, brittle materials or recurring failures may make local repairs uneconomical.
  • Multiple problem areasLeaks in several locations can indicate broader roofing or flashing issues that need assessment.
  • Underlying components need reviewBattens, framing, tie-downs, sarking and roof plumbing may influence replacement scope.
  • Resilience improvement is the objectiveThe proposed system and installation details must respond to the site, structure and cyclone-region requirements.
Choose the proportionate scope

Repair, Restore or Replace?

  • Roof repairMay suit an isolated leak, damaged flashing, a limited number of sheets or tiles, or another contained defect where the surrounding roof remains serviceable.
  • Roof restorationMay suit a structurally serviceable roof needing cleaning, applicable repairs, repointing or a protective finish. Restoration is not the same as a grant-approved roof replacement.
  • Roof replacementMay be appropriate when the existing roof cannot be economically returned to reliable service or when an approved resilience scope requires replacement.
  • Government eligibility does not diagnose the roofStage 1 relates to the applicant and property criteria. Roofing scope still requires site assessment and government review.
Built around North Queensland conditions

How a Roof Replacement Is Scoped

Once the government process permits quote and work steps, the project needs a roofing assessment that accounts for the house, existing components, access and Townsville’s wind, rain, heat and coastal exposure.

01

Roof inspection

Review the existing roof covering, flashings, penetrations, drainage, visible deterioration and accessible supporting components.

02

Scope & documentation

Define the proposed roof system, included preparation, roof plumbing details and quote information required for the applicable stage.

03

Material decisions

Discuss a suitable metal or tile solution where structurally and program-appropriate, including colour, profile and exposure considerations.

04

Safe removal

After required approvals, remove the agreed old roof materials and expose underlying conditions that could not be confirmed beforehand.

05

Professional installation

Install the accepted roof scope with the specified components, fastening, flashing and weatherproofing details.

06

Final inspection & handover

Review the completed scope, clean the work area and provide relevant project and warranty documentation. Re-roof warranty terms are confirmed in writing for the specific job.

Budget beyond the headline figure

Plan for Contributions, Exclusions & Variations

A maximum grant is not the final project cost. Understand the accepted scope and your responsibility before work begins.

Older roofs can conceal deterioration until the covering is removed. The quote should explain how discoveries and variations will be handled.

  1. 01
    Costs above approved fundingYou remain responsible for the gap between approved assistance and the accepted project price.
  2. 02
    Items outside the program scopeOptional upgrades, unrelated repairs or excluded work may need separate pricing.
  3. 03
    Hidden-condition variationsUnexpected deterioration should be documented and authorised before added work proceeds.
  4. 04
    Insurance overlapDisclose relevant claims so the same work is not represented under both pathways.
Questions before you apply

Roof Replacement Grant FAQs

Current guidance for Townsville homeowners considering the Household Resilience Program.

Is the Household Resilience Program currently open?

The Queensland Government currently states that Phase 4 is open for new applications. Funding comes from a limited pool, so check the official application page for live status before relying on availability.

Am I guaranteed the full $15,000?

No. Up to $15,000 is the maximum potential grant stated for eligible homeowners and approved upgrades. Eligibility advice does not guarantee final approval, a particular amount or future funding availability.

Who decides whether I am eligible?

The Queensland Government assesses eligibility and funding. Roof Restoration Townsville can provide roofing inspection and quote support at the appropriate stage but cannot approve an application or promise an outcome.

Should I get a detailed grant quote before Stage 1?

The official process has two stages. First submit the requested eligibility evidence. If eligibility is confirmed, follow the government’s Stage 2 instructions about quotes. You can contact us with questions, but do not assume an early quote secures funding.

Can grant funding be combined with an insurance claim?

Current government guidance says program funding cannot be used with an insurance claim for the same works. Only eligible improvement work not covered by an insurance claim can be considered.

Does every old roof qualify for replacement?

No. Property and homeowner eligibility are only part of the process. The roof condition, proposed resilience work and application scope must also be assessed. Some roofs may instead need repair or restoration.

Can the replacement be metal or tile?

The business works with metal and tile roofing, but the suitable solution depends on the existing structure, design, exposure, accepted scope and current program requirements. Material eligibility should not be assumed before assessment.

Request the appropriate next step

Tell Us About Your Home & Roof

Include your suburb, approximate build year, roof type and current condition. Tell us whether the Queensland Government has confirmed your Stage 1 eligibility.

Prefer to call?(07) 4444 4386

Roof Replacement Grant Enquiry

Helpful details: suburb, approximate build year, metal or tile roof, visible problems, insurance involvement and Stage 1 status.

Contact Us

Your details will be used to respond to your roofing enquiry. Government eligibility and application information must be supplied through the official program channels.